How can I book a service with ROLZO in London?
ROLZO offers a comprehensive range of services, from city, airport, train station, and port transfers to hourly chauffeur options. Book directly at
rolzo.com, or create an account on
business.rolzo.com to manage your bookings and access 24/7 support.
How many passengers can ride together with ROLZO in London?
ROLZO has you covered, whether you're traveling with on your own or with a group. Depending on your vehicle choice, we can comfortably accommodate anywhere from 2 to 16 passengers.
How late can I book a journey with ROLZO in London?
You can book a service up to 2 hours before your desired pick-up time at
rolzo.com. For last-minute bookings within 2 hours, create an account on
business.rolzo.com to reach our 24/7 support team and confirm availability.
What is included in ROLZO services?
ROLZO provides a Meet & Greet service at arrivals for airport, train station, and port transfers, along with premium on-board amenities like water, tissues, mints, and phone chargers.
Can I pay for my experience with ROLZO using a credit card?
Yes. During booking, you will be prompted to enter your credit card details. We accept Visa, MasterCard, and American Express.
Will I be able to edit or cancel my booking once it has been confirmed?
Yes, once your booking is confirmed, you can modify or cancel it at any time by creating an account or logging in at
business.rolzo.com. Please be aware that late cancellations may result in fees. For further information, please refer to our
Terms of Service.
Can I arrange an airport transfer with ROLZO in London?
With ROLZO, you can book transfers to and from major London airports - London City Airport (LCY), London Heathrow Airport (LHR), London Gatwick Airport (LGW), London Stansted Airport (STN), RAF Station Northolt (NHT), London Biggin Hill Airport (BQH), London Luton Airport (LTN), Farnborough Airport (FAB), and Oxford Airport (OXF). ROLZO’s automatic flight tracking keeps our chauffeurs updated with any changes to the flight. You will be met on time whether you land on, behind, or even ahead of schedule.
How early should I arrive at the airport in London?
For international commercial flights, we recommend arriving at the airport 3 hours in advance, 2 hours for domestic flights, and 15 minutes before departure for private flights. To ensure timely arrival, please check estimated travel times when scheduling your pick-up. For added convenience and time savings, consider booking our VIP Meet & Greet service.
How can I book VIP Meet & Greet?
When booking an airport pick-up or drop-off, you will be prompted to provide your flight details. After your flight number is detected, you can then add a VIP Meet & Greet Service.
Can I book an electric vehicle with ROLZO in London?
Yes, ROLZO offers a variety of electric vehicles in London, including models like the Mercedes-Benz EQE, EQV, EQS, Tesla Model X and S, and more.